Wren Laboratories Ltd, UK based creator of OptiBac Probiotics has created this privacy statement in order to demonstrate our firm commitment to internet user privacy. The following discloses our information gathering and use practices for the OptiBac Probiotics Hong Kong website, www.optibacprobiotics.hk.
Information Collection Notice
This website does not offer the ability to site visitors to post personal information or personally identifiable information. It collects information only from site visitors who register with the site, make online purchases, send emails to customer services and related services, and from visitors who request stockist information through our online forms. We use the information visitors provide us to facilitate their orders and to reply to customers enquiries and then retain it securely or discard (delete) it promptly. Wren Laboratories Ltd. Does not rent, sell, or distribute personally identifiable information to third parties.
Other personal information as mentioned above is submitted voluntarily by the visitor via email of online form. On occasion, Wren Laboratories may initiate online surveys and polls, through the OptiBac website for which limited personal information may be requested such as first and last name, email address, postal address and personal opinions in regards to our probiotic product lines. These surveys and polls will open to voluntary information submission with a clear indication of what information may be posted on the website for open viewing, if any. All other information will be securely retained and used by Wren Laboratories Ltd. For analysis, product development, quality assurance and marketing purposes.
For each visitor to optibacprobiotics.hk our web server automatically recognises and stores information such as the visitor’s IP address/domain name combination, type of web browser, computer operating system (eg. Windows of Mac OS), and any referring websites. When you visit www.optibacprobiotics.hk, our server sends a “cookie” to your browser. Cookies are small amounts of data that our website sends to your computer while you are visiting the website. This information gets stored on your computer’s hard drive and allows our web server to distinguish between visitors and analyse traffic patterns through our website. Most web browser software automatically accepts cookies, but you can change your browser setting to prevent that if you do not wish to store the information on your computer.
How to turn off all cookies differs for each web browser (eg. Internet Explorer, Netscape, etc.) so you may wish to consult your browser’s “Help” menu for additional information.
We also share information about visitors to this site in an anonymous or aggregate form(i.e. without disclosing specific details, names, email addresses etc.) with third parties including business partners, and sponsors, to understand customer trends and patterns and manage and improve our business relationships.
We collect information so we are able to: provide customer or related services in response to your enquiries or product information you request via email or online form; to organise or carry out promotional events, manage our relationship with you; inform you of changes made to our sites; inform you of products, services, promotions and offers which you may find interesting; and understand general visitor trends and patterns so we can develop and support existing and developing marketing strategies.
External Website Links
Our web hosting agency institutes commercially reasonable security systems including firewalls to guard against access to submitted and technically gathered data. In addition, we have implemented organisational security measures to protect your personal information against accidental or intentional manipulation, loss, destruction or unauthorised disclosure or access.